Effective Marketing in B2B: Beyond Sales Prospecting
In the B2B landscape, marketing's primary goal should be to enhance the overall effectiveness of sales. However, it is often reduced to merely improving sales prospecting. While this might seem like a minor semantic difference, it represents a significant divergence in approach and outcomes. Many companies struggle with refining or building strong positioning and messaging.
The Role of Marketing in SLG Organizations
In Strategic Large-Scale Growth (SLG) organizations, the value of marketing is measured by its impact on sales effectiveness. This can be as fundamental as providing essential assets like a website, collateral, and case studies, which are crucial for initial engagement. Beyond these basics, marketing’s true power lies in cultivating market awareness, confidence, and trust in the brand. When marketing excels in building these perceptions and ensuring the brand is top-of-mind during buying moments, sales efforts are significantly eased.
The Benefits of Effective Marketing
1. Bigger Deals: Effective marketing creates a perception of value and trust, leading to larger deal sizes.
2. Shorter Sales Cycles: With heightened market awareness and trust, the time taken to close deals is reduced.
3. Higher Win Rates: Strong market perceptions translate into higher conversion rates for sales.
The Current State of B2B SaaS Marketing
In the B2B SaaS sector, marketing often falls short of its potential. It tends to focus on generating prospects and pipeline, addressing only a fraction of the challenges faced by sales. This narrow focus means that marketing is seen as a means to provide more contacts for sales, rather than enhancing the overall perception and readiness of the market.
The Misalignment of Marketing Goals
When marketing is evaluated based on its contribution to the pipeline, it creates a misaligned incentive to act more like sales. This results in a skewed focus on identifying in-market prospects rather than increasing the overall propensity to buy across the entire Ideal Customer Profile (ICP).
True Marketing Impact
Good b2b marketing should positively influence all leads and prospects, not just those immediately in the pipeline. When marketing’s impact is measured solely by its direct contributions to the pipeline, its broader effects on market perception and sales effectiveness are overlooked.
True sales and marketing alignment occurs when marketing enhances the overall effectiveness of sales, leading to company growth. Effective marketing should aim to improve market perceptions and mental availability of the brand, thereby making sales more effective overall. This holistic approach ensures that deals are larger, sales cycles are shorter, and win rates are higher, ultimately driving sustained growth for the company.